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Patient Financial Services Admitting Representative

Company Name:
Banner Health
About Washakie Medical Center
With a 50-year tradition of quality caring, Washakie Medical Center in Worland, Wyo. is a 25-bed critical access hospital with "big city" capabilities. This includes a 16-slice CT scanner, digital mammography, 1.5 tesla MRI, fluro, electronic medical records and a full service, state-of-the-art lab. Our Level III trauma ED is staffed with full-time physicians and our surgery services include 24/7 CRNA coverage including OB epidurals, two general surgeons, orthopedic surgery, and ambulatory treatment. In addition, we provide a variety of wellness activities and feature an active rehab department that includes pool therapy and cardiac rehab.
About Banner Health
Banner Health is a comprehensive, award-winning health system that includes 23 hospitals in seven western states (twelve in Arizona), primary care health centers, research centers, labs, physician practices and much more. Throughout our system, skilled, compassionate professionals use the latest technology to change the way care is provided. We offer a choice of nursing career paths where you can leverage your abilities to make a real difference for your patients - and real change in the health care industry!
This position conducts registration and obtains financial reimbursement for all patients accessing service at medical facilities. Reviews all account information to optimize collection efforts and system recording events to expedite reimbursement and compliance; resolves issues as they arise to promote point of service decisions. Explains and obtains signatures on hospital legal forms i.e. Conditions of Admission, Financial Agreement, Advance Directive, Hospital Grievance policy. Collects and releases patient valuables in accordance with Administrative Policies. May collect and release patient valuables in accordance with Administrative Policies.
Essential Functions
May be assigned to a variety of admitting, registration and customer service work. Performs pre-registration/registration processes, verifies insurance coverage and obtains authorizations and notifications. Accurately and completely documents all information into the patient records system to ensure maximum reimbursement. Obtains all necessary signatures and documentation required by the patient's insurance plan.
May calculate patient liability according to verification of insurance benefits, collects deposits and co-payments.
Provides information and customer service to patients, patient families and visitors. Provides information and instructions to patients regarding hospital procedures and services. As required, assists patients with transport to their rooms.
As assigned, provides reception and telecommunications operator services.
Minimum Qualifications
High School Diploma, GED, or equivalent education.
Requires work skills in customer service and financial transactions as normally developed over one or more years of related work experience.
Requires the ability to build familiarity with medical terminology and an understanding of all common insurance and payor types. Accurate and efficient keyboarding skills, and the ability to work effectively with common office software are required. Must have highly developed interpersonal skills and communications skills, with a strong customer service orientation.
Preferred Qualifications
Previous medical, financial services and/or customer service work experience preferred.
Additional related education and/or experience preferred.
Date: 2014-06-16
Country: US
State: WY
City: Worland
Postal Code: 82401
Category: Clerical/Administrative/ Business Support - Positions
Job Type: Full-Time-FA

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